1. Introduction

Welcome to gourmandpierre.com (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us. We are committed to complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using gourmandpierre.com, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide Directly
  • Name
  • Email address
  • Phone number
  • Address
  • Other information you choose to provide
2.2 Automatically Collected Information
  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs and page interactions (e.g., session duration and pages visited)
  • Cookies and similar tracking technologies.
  • Page views
  • Clicks
2.3 Sensitive Data

We do not collect sensitive personal data (e.g., health, religious beliefs, or biometric data) unless you explicitly provide such information for a specific purpose.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide, operate, and improve our website and services.
  • To process your orders and manage payments.
  • To respond to your inquiries and provide customer support.
  • To send important updates about our services.
  • For marketing purposes, with your explicit consent (e.g., newsletters and promotions).
  • To ensure security and prevent fraudulent activities.
  • To comply with legal and regulatory requirements.

4. Legal Bases for Processing Data

We rely on the following legal bases for processing your data:

  • Performance of a Contract: To provide you with the products or services you’ve requested.
  • Consent: For marketing communications or optional data collection.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our services and protect the security of our website.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Third-party service providers: Payment processors, hosting services, and analytics providers.
  • Legal authorities: If required by law or to protect our legal rights.
  • Business partners: If necessary to deliver certain features or services (e.g., logistics providers).

All third-party providers are contractually obligated to safeguard your data.

6. International Data Transfers

If your data is transferred outside the UK (e.g., to third-party service providers), we ensure that adequate safeguards are in place, such as standard contractual clauses (SCCs) or other mechanisms approved by the UK Government.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal data.
  • Right to rectification: Correct inaccurate or incomplete information.
  • Right to erasure: Request deletion of your data under certain conditions.
  • Right to restrict processing: Limit how your data is used.
  • Right to data portability: Receive your data in a structured, commonly used format.
  • Right to object: Opt out of data processing for direct marketing or based on legitimate interests.
  • Right to withdraw consent: Revoke consent for data processing where applicable.

To exercise these rights, contact us at:  info@gourmandpierre.com

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.

9. Cookies

When you use this website we will log your IP (Internet Protocol) address (this is a unique reference number allocated to a computer when accessing the Internet) and collect basic information about the way you use the site during your visit. This information is used only for site navigation and systems administration purposes. In certain situations, we may use cookies in order to recognise you as a site user and to personalise your visit. A cookie is small file sent to a web browser by a web server. We only use cookies for the purposes stated above and where necessary for the full operation of the website. You can set your browser to reject cookies but if you do so you will be unable to enjoy full site functionality.

10. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

11. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: